Delete your Stanio Sport account

1. Delete it yourself

• In the app: Settings → My data → Delete account. Type your email to confirm and tap “Delete for good”.
• On the web: sign in at app.stanio.app, open Settings → My data → Delete account, type your email and confirm.

Before deleting you can download your data in the same place (“My data”).

If you are the only owner of a club, first hand the club over to another owner or delete the club in its settings.

2. Ask us to delete it

If you cannot sign in, write to privacy@stanio.app from the email address of your account with the subject “Delete my account”. We reply within 30 days, usually much sooner.

3. What is deleted and what is kept

• Deleted at once: your account (email, password, settings), notifications, Telegram link, your feedback and calendar links.
• Kept by the club, without your account: records the club keeps about players, parents and payments belong to the club. Your staff seat with history stays anonymised as “former staff member”. To erase a child's or a contact's data, ask the club; it can anonymise them.
• Kept as proof: your consents to the documents, without the link to your account.
• Backups and the change log: deleted data disappears from them within 30 days.

More in the privacy policy.

4. Delete some data without deleting your account

• A child's photo and documents: in the family portal, on the child's page — «Photos and documents» → remove a photo or a document you added. The photo goes at once, from backups within 30 days.
• Photo consent: in the same place you can withdraw consent — the child's photo is deleted at once.
• Your own profile data: change or clear your name, phone, messengers and language in Settings; disconnect Telegram and notifications there too.
• A child's or contact person's data held by the club: the club keeps it; ask the club to correct or anonymise the record.
• Anything else: write to privacy@stanio.app from your account's email saying what to delete. We reply within 30 days.